Shipping:


Our goal is to offer our customer the most cost-effective shipping. We charge the exact published shipping rates (insurance included) unless otherwise stated. Most ebay auctions have flat shipping amounts. In many instances we can combine multiple purchases into one package. We primarily use FedEx Ground, FedEx Home Delivery, and the US Postal Service, none of which require a signature for delivery. For International Shipments we use the US Postal Service Priority Mail -- no brokerage fees.

We will notify you when a package has been shipped and provide you with the tracking information and the expected transit time.

Click here for FedEx Ground Transit Map

Guarantee:

Satisfaction is 100% Guaranteed. Mackie Enterprises provides an unconditional guarantee for our complete line of products.

Back Order:

It is our commitment to ALWAYS keep all of our products in stock. Our current fill rate is typically greater than 99.9%

Returns:

If not satisfied with the purchase, a buyer may return items up to 30 days for a complete refund minus a 10 percent restock fee. The item must be in its original condition. Please contact us prior to making a return.

Privacy Policy:

At Mackie Enterprises, Inc., we are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party.

Collection of your Personal Information:

As a retailer and operator of an e-commerce web site, Mackie Enterprises, Inc. collects personal information such as your e-mail address, name, physical address, and telephone number. Information collected by Mackie Enterpeses, Inc. is used solely for the purpose of billing and shipping your purchases. Mackie Enterprises, Inc. does not collect any information about your computer hardware or software.

Use of your Personal Information:

Mackie Enterprises, Inc. may solicit you to sign up to receive a newsletter or promotional information. You would be given the opportunity to opt out or decline any subsequent e-mails.

What Happens To Privacy When A Visitor Links To Another Site?

This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site not under our control. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.